Gaming should be a source of entertainment, not anxiety. Hyebaji believes every player can enjoy gaming responsibly. With our tools, limits, and support, you can always stay in control.
At Hyebaji, we believe online gaming should be an enjoyable, controlled, and safe experience. Responsible gaming isn't just about following rules — it's about knowing your limits, taking breaks when needed, and treating gaming as entertainment, not a source of income.
Many players in Bangladesh end up spending more time or money than they intended in the heat of the moment. Hyebaji wants every player to enjoy gaming in a healthy way. To support that, we've put in place a range of protective tools, limit-setting options, and access to professional help.
The core principles of responsible gaming are: managing your budget and time, not chasing losses by placing more bets after a loss, and maintaining your relationships with family and friends. When gaming starts to disrupt that balance, seeking help is always the smartest move.
Keep in Mind: Gaming should be for fun. Winning and losing are both part of the game. Never play with money you cannot afford to lose.
Hyebaji's responsible gaming policy is built to international standards. We continually work to make our platform safer, and ensuring your protection is one of our highest priorities.
If you feel gaming is having a negative impact on your daily life, relationships, or finances — act now. Hyebaji's support team is always here for you.
Hyebaji provides a range of powerful tools to help players stay in control. These tools can be activated at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Once set, reducing the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a maximum duration for each gaming session. Once the time is up, Hyebaji will automatically log you out.
You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've won or lost.
You can take a temporary break lasting anywhere from 24 hours to 6 weeks. During this time, you won't be able to log in or make deposits.
Account suspension from 6 months to permanent. Use this tool if you are experiencing serious issues — once activated, it cannot be reversed.
Set a maximum loss limit for a given period. Once you hit the limit, Hyebaji will automatically prevent you from placing any further bets.
All these tools are free to use and can be activated instantly from your account settings. Reducing limits or taking a break always takes effect immediately.
The first step in responsible gaming is setting your limits in advance. At Hyebaji, every player can customise their own budget and time limits.
| Limit Type | Duration | Effective Time | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant (when reducing) | 24 hours to increase |
| Betting Limits | Daily / Weekly | Instant (when reducing) | 24 hours to increase |
| Loss Limit | Daily / Weekly / Monthly | Instant | 7 days to increase |
| Session Time Limit | Per Session | Instant | Anytime |
| Cooling-Off | 24 hours – 6 weeks | Instant | Automatic at Expiry |
| Self-Exclusion | 6 months – Permanent | Instant | Non-Reversible |
Gaming addiction develops gradually and can often be difficult to recognise on your own. Watch out for the following signs.
You're gambling with money set aside for essential expenses, or taking on debt to play.
Playing longer than intended and being unable to stop.
Your relationships with family or friends are suffering, or you're hiding your gambling from them.
You're placing larger bets to try to recover losses — which often leads to even bigger ones.
Feeling restless, irritable, or anxious when you are unable to play.
Neglecting professional or academic responsibilities due to gaming.
If you notice any of the signs above, don't wait — contact Hyebaji's support team right away or activate a cooling-off period.
If you feel gaming is causing serious problems in your life, self-exclusion is the most effective step you can take. Once activated, you won't be able to play on Hyebaji for a set period or permanently.
Log in to your account on the Hyebaji website or app.
Go to your profile menu and click on "Responsible Gaming".
Select the "Self-Exclusion" option and choose a duration — 6 months, 1 year, 3 years, or permanent.
Confirm your decision. Once activated, it cannot be reversed and will remain in effect for the selected duration.
Once self-exclusion is activated, a confirmation message will be sent to your registered email.
Important: Any attempt to open a new account during your self-exclusion period will be blocked. Your protection is our top priority.
Hyebaji is strictly for adults aged 18 and above. Minors are not permitted to register or play on this platform under any circumstances.
If you suspect a minor is using your account, contact Hyebaji support immediately.
You don't have to face gaming problems alone. Hyebaji's support team is available 7 days a week, 24 hours a day. You can also reach out to professional support organisations.
Remember — asking for help isn't a sign of weakness, it takes courage. Hyebaji will always put your wellbeing ahead of your gaming experience.
We don't just offer games — we are committed to ensuring a safe and healthy gaming environment.
Every account goes through age and identity verification, ensuring minors are protected.
Your personal information and transactions are protected by SSL encryption.
You'll have full visibility into your transaction history — no hidden charges.
Gaming patterns are analysed to send timely alerts and reminders.
Support agents specially trained in responsible gaming are always on hand.
Hyebaji actively participates in responsible gaming initiatives.
Answers to the most frequently asked questions about responsible gaming.