Hyebaji's Privacy Policy —
Your Data Is Safe With Us

Hyebaji is a trusted online gaming platform built for Bangladeshi players. This Privacy Policy ("Policy") explains how Hyebaji collects, uses, stores, and protects your personal information.

By using Hyebaji's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it in full before you start using the platform.

We believe data protection is a fundamental right. That is why Hyebaji consistently follows international data protection standards — so you can enjoy gaming without worry. Our Privacy Policy is aligned with GDPR guidelines and complies with applicable laws in Bangladesh.

Hyebaji collects only the information that is necessary — what is needed to deliver the service properly and keep your account secure, nothing more. Full details are provided below.

Information collected at registration

• Full name (as per national ID)
• Mobile number or email address
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Current address (optional, at KYC stage)

Information Collected During KYC Verification

• Copy of national ID or passport
• Selfie or photo ID (if required)
• Bank account or mobile banking number

Information collected automatically during use

• IP Address & Device Information
• Browser type and operating system
• Page visits and click patterns (Analytics)
• Login time and session information
• Game history and transaction records

Hyebaji uses your information only for specific, legitimate, and transparent purposes. Each purpose is explained below.

Hyebaji does not use your information for any purpose beyond those listed above. If a new purpose arises in the future, you will be informed in advance and your consent will be obtained where required.

Hyebaji never sells your personal information. However, in certain limited circumstances, we may share specific data with trusted third parties. Those circumstances are clearly outlined below.

• Payment processor: Payment gateways receive only the information necessary to process transactions — nothing more.
• KYC Verification Services: Licensed third parties may be used for identity verification — strictly under confidentiality agreements.
• Legal Authorities: Data may be disclosed to comply with Bangladeshi or international law, or pursuant to a court order.
• Fraud prevention agencies: Data may be shared with regulatory authorities to prevent cybercrime or money laundering.
• Game Provider: Live Casino or slots game software providers may receive limited data solely for the purpose of operating the games.

Hyebaji upholds the highest industry standards for data protection. Multiple layers of security ensure your data remains protected at all times.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption — bank-grade security.
• Password hashing: Your password is stored as a bcrypt hash; Hyebaji never has visibility into your actual password.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Firewall and DDoS protection: Advanced server-level firewalls and DDoS mitigation systems are active at all times.
• Regular security audits: Third-party cybersecurity experts conduct regular audits of Hyebaji's systems.
• Access Controls: Only authorized staff can access specific data, and all access is logged.

Hyebaji uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: For login sessions, security tokens, and language preferences — the site cannot function properly without these.
• Performance cookies: Used to identify page load times and errors — fully anonymous.
• Functionality cookies: To remember your preferences, such as language or theme settings.
• Analytics Cookies: To analyze how the site is used — these are subject to your consent.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

Hyebaji believes every player has the right to control their own data. In accordance with GDPR and international standards, you hold the following rights.

Hyebaji does not retain data longer than necessary. Retention periods for each data type are outlined below.

Upon expiry, data is automatically deleted or anonymized securely.

Hyebaji strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors.

• Date of birth is verified at registration, and users under 18 will not be permitted to register.
• If any minor's data is collected by mistake, it will be deleted as soon as we become aware of it.
• If a parent or guardian suspects their child is using Hyebaji, please contact our support team immediately — we will act promptly.

Hyebaji may update this Privacy Policy when necessary. We will notify you before any significant changes take effect.

• You will be notified in advance of any changes via email or in-app notification.
• The date of the latest update will always be shown at the top of this page.
• Continued use of our services after a new policy is published will be considered acceptance of the updated terms.
• If you object to any changes, please contact support before closing your account.

For any privacy-related questions, requests, or complaints, please contact Hyebaji's Data Privacy Team.

• Submit requests to access or delete your data via email.
• For complaints, please write to us with full details — we will investigate as quickly as possible.
• If you are not satisfied with Hyebaji's response, you may file a complaint with the relevant regulatory authority.