Hyebaji's Terms and Conditions —
Read This Before You Play

Hyebaji is an online gaming platform built specifically for Bangladeshi players. These Terms and Conditions ("Terms") form a legally binding agreement between Hyebaji and all users of its services.

By creating an account or using any service on Hyebaji, you are considered to have automatically accepted these Terms. Please read the full Terms carefully before your first use.

Hyebaji's terms and conditions are provided in Bengali for the convenience of Bangladeshi players. However, the English version will prevail in the event of any legal dispute.

To create a valid account on Hyebaji, you must meet the following requirements. Providing accurate information is in your own interest, as it is used during payment processing and KYC verification.

Information Required at Registration

• Full name (as it appears on your National ID)
• Active mobile number or email address
• Date of birth (must be 18 or older)
• Valid bank account or mobile banking number
• A strong password (at least 8 characters, including numbers and special characters)

Important Account Rules

• Each person may only register one account — multiple accounts are strictly prohibited.
• Do not share your account details with anyone — keep your password confidential.
• If you notice any unusual activity on your account, contact Hyebaji support immediately.
• If you need to update your registration details, please contact support — direct changes are limited.
• Transferring or selling your account is strictly prohibited.

Specific eligibility requirements apply to use Hyebaji's services. Accounts cannot be created or used unless all of the following conditions are met.

• Age Requirement: You must be at least 18 years old. Accounts belonging to minors will be closed immediately and all balances may be forfeited.
• Mental Capacity: Individuals undergoing treatment for gambling addiction should refrain from using Hyebaji.
• Personal Account: Operating an account on behalf of another person is prohibited.
• Single Device Policy: Multiple accounts logged in from the same device will be flagged as suspicious.

The following rules apply to all financial transactions on Hyebaji. Hyebaji ensures that every transaction is secure and processed as quickly as possible.

Deposit Rules

• Deposits must be made only from a bank account or mobile banking number registered in your own name.
• Depositing through a third party is strictly prohibited and may result in your account being blocked.
• Your balance is credited automatically after a deposit. If you experience any issues, contact support with a screenshot.
• The minimum deposit amount is listed on the current promotions page.

Withdrawal Rules

• KYC verification is mandatory before withdrawal — a copy of your identity document may be required.
• Withdrawals can only be made to your own verified bank or mobile banking account.
• Withdrawals are typically completed within 45 minutes to 24 hours; slight delays may occur on bank holidays.
• If you have an active bonus, wagering requirements must be met before a withdrawal can be made.
• Hyebaji may request additional verification for any transactions deemed suspicious.

Hyebaji regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be read before claiming. General bonus policy is outlined below.

• Welcome Bonus: A specific wagering requirement must be met for any bonus received on your first deposit.
• Wagering Requirements: A specified number of wagers must be placed before bonus funds can be withdrawn — this is stated with each individual bonus.
• Bonus Expiry: Every bonus has an expiry date; any unused bonus will be cancelled once it expires.
• One Bonus, One Time: The same bonus offer cannot be claimed more than once.
• Bonus Misuse: Abusing the bonus system will result in the bonus and any associated winnings being voided, and your account may be suspended.
• Cashback Bonus: Cashback offers generally carry no wagering requirements, but check each offer's page for full details.

All games on Hyebaji are powered by certified RNG (Random Number Generator) technology. This means every game outcome is entirely random and not predetermined.

• Game outcomes are not controlled by any player or by Hyebaji.
• If a game is interrupted due to a technical error, Hyebaji reserves the right to void or refund that round.
• Each game has its own RTP (Return to Player) rate, which is stated on the game page.
• In Live Casino games, the dealer's decision is final and will not be reconsidered unless a technical issue is involved.
• The maximum and minimum bet limits for each game are displayed within the game interface.

The following activities are strictly prohibited on the Hyebaji platform. Violations will result in serious consequences.

• Money Laundering: Using Hyebaji for money laundering is strictly prohibited and a criminal offence.
• Multiple Accounts: If a single person holds multiple accounts, all accounts will be closed and balances may be forfeited.
• Bots & Automation: The use of automated software, scripts, or bots is strictly prohibited.
• Bonus Abuse: Any attempt to manipulate the bonus system is strictly prohibited.
• Hacking or Cyber Attacks: Any attempt to gain unauthorised access to Hyebaji's systems will result in legal action.
• False Information: Providing false information during registration or KYC will result in account termination.
• Collusion: Colluding with other players to influence game outcomes is prohibited.

Hyebaji treats the protection of your personal information as its highest priority. Your data is collected, stored, and used in accordance with our Privacy Policy.

• Your personal information is used solely for Hyebaji's operations and customer support.
• Your password is stored in encrypted form; Hyebaji never has access to it in plain text.
• Documents submitted for KYC are stored on secure servers and deleted after a specified period.
• Hyebaji does not sell your information to third parties — disclosure is only made when required by law.
• All website traffic is secured with SSL encryption.
• You can request access to or deletion of your personal data at any time.

Hyebaji sees gaming as entertainment, not just a way to make money. We encourage all players to game responsibly.

Responsible Gaming Tools

• Deposit Limit: Set a limit on your monthly or weekly deposits — once set, this cannot be changed.
• Self-Exclusion: You can temporarily block your account for a set period. You will not be able to log in until that period ends.
• Cooling-Off Period: Temporarily suspend your account for 24 hours or 7 days.
• Loss Limit: Set a limit on how much you can lose within a given period.
• Bet Limit: Set a maximum stake amount for each bet.

How to Get Help

• If you need help with gaming addiction Responsible Gaming Pagefor more information.
• You can reach out to various mental health services available in Bangladesh.
• The Hyebaji support team is ready to help with any concerns related to gaming.

Both Hyebaji and the player have the right to close an account. This will be carried out in accordance with this policy.

Closure by Player

• You can close your account at any time, either permanently or temporarily.
• Please withdraw all funds from your account before requesting permanent closure.
• Once permanently closed, an account cannot be reopened.

Closure by Hyebaji

• Hyebaji reserves the right to close an account in cases of terms violation, prohibited activity, or suspicious behavior.
• In such cases, the account balance may be forfeited and no refund will be issued.
• If an account is suspected of money laundering or any illegal activity, it will be closed immediately and reported to the relevant authorities if necessary.
• Reopening an account after closure will not be permitted.

Hyebaji reserves the right to update these terms and conditions at any time. Players will be given advance notice of any significant changes.

• Continued use of Hyebaji after updated terms are published will be considered acceptance of those new terms.
• Any new policy will not affect agreements or bonuses already in effect.
• A record of changes is updated on this page, with the latest update date shown at the top.

For any questions or disputes relating to these Terms, please contact the Hyebaji support team.

• Our support team typically responds within 24 hours.
• Complex issues may take up to 48 hours to resolve.
• Any disputes must be submitted in writing to the support email.
• The dispute resolution process is conducted fairly and transparently.